Frequently asked questions

What is an Outcome Kit?

An Outcome Kit is a digital collection of templates, prompt packs, and quick guides designed to help you finish a specific task quickly. Each kit includes everything you need to go from stuck to done, fast.

What do I need to use it?

You'll need Microsoft Word or Google Docs, a laptop or desktop computer, and basic copy/paste skills. That's it.

Is it ATS-friendly?

Yes. All templates include ATS-aware formatting guidance to help your resume pass through applicant tracking systems. However, we can't guarantee ATS compatibility as systems vary.

Does it guarantee interviews or job offers?

No. Outcome Kits help you create strong application materials, but they don't guarantee interviews or job offers. Hiring decisions depend on many factors beyond the materials themselves.

How do downloads work?

After purchase, you'll receive an instant digital download link. Files are available in common formats (Word, Google Docs) and are yours to keep and use.

What's your refund policy?

Due to the digital nature of our products, we don't offer refunds for change-of-mind purchases. Refunds may be available where required by law or in cases of technical issues we can't resolve.

Still need help?